Reports to: Senior Club Council (SCC) & Executive Committee (ExCo) or their designate
Position Type: Full-Time Contract
Position Type: Full-Time Contract
Job Type: Remote, with travel as necessary
Compensation: $70,000 – $80,000 p.a + performance incentives (~25%)
Start Date: January 4, 2027
Start Date: January 4, 2027
Application Deadline: November 22nd, 2026
About USA Club Rugby
USA Club Rugby is the council resposible for all adult club rugby in the United States, representing a vast, passionate community of teams across the country. Driven by the dedication of local volunteers and a deep-rooted culture of camaraderie, we provide the primary platform for competitive and social adult rugby. We are a diverse community united by a shared love of the game, physical competition, and lifelong bonds.
Today, USA Club Rugby is at a pivotal inflection point. Along with USA Rugby, we are actively championing an ambitious growth agenda designed to transform our organization into a proactive, customer-service-driven support system for our members. Our ultimate goal is to build a thriving, sustainable rugby ecosystem that provides a welcoming, accessible environment and lifelong engagement for players, coaches, referees, and fans from all walks of life.
Role Overview
The Director of Growth is a newly created leadership position responsible for spearheading our
multi-year Strategic Growth Plan (SGP). Reporting directly to the SCC/ExCo, and working closely with USA Rugby, this individual will be the operational engine driving our three strategic pillars: Member Satisfaction & Retention, Building Club Capacity, and Membership Growth. Success in this role will be directly measured against the Key Performance Indicators (KPIs) established in the SGP.
multi-year Strategic Growth Plan (SGP). Reporting directly to the SCC/ExCo, and working closely with USA Rugby, this individual will be the operational engine driving our three strategic pillars: Member Satisfaction & Retention, Building Club Capacity, and Membership Growth. Success in this role will be directly measured against the Key Performance Indicators (KPIs) established in the SGP.
Key Responsibilities
- Strategic Leadership: Execute the overarching goals of the Strategic Growth Plan (SGP) and provide regular progress reports to the SCC and ExCo.
- Member Satisfaction & Retention: Oversee high-level initiatives designed to standardize player onboarding, reform competition structures to reduce physical/financial burdens, and remove administrative friction for local clubs.
- Capacity Building: Drive the deployment of operational resources (such as “Club in a Box”), expand national coaching support, and develop transition pathways to keep retiring players engaged in the sport.
- Membership Growth: Guide national grassroots awareness campaigns, build structured pathway programs (e.g., college-to-club transitions), and execute strategies to accelerate the women’s rugby ecosystem.
- Working Group Management: Recruit, manage, and guide the three Strategic Pillar Working Groups to design, build, and package growth and retention initiatives.
- Stakeholder Alignment: Recruit, manage, and serve as the primary liaison to the Geographical Union (GU) Growth Champions, advocating for SGP initiatives and ensuring alignment across regional unions.
- Best Practice Facilitation: Organize and lead regular gatherings of the Strategic Pillar Working Groups and GU Growth Champions to share insights and best practices from across the country.
Desired Attributes
- Background: Previous experience in sports administration, non-profit growth, program management, or community development is highly preferred.
- Executive & Board Relations: Proven experience reporting directly to a Board or Executive Committee, ideally within a non-profit/membership/volunteer based environment. Adept at navigating governance structures, distilling complex operational data into high-level strategic updates, and maintaining strong alignment with senior leadership.
- Change Agent: Comfortable navigating organizational transitions in a smooth and efficient manner.
- Strategic & Analytical Mindset: Proven ability to drive long-term strategic plans, monitor data-driven KPIs, and prioritize initiatives based on feasibility and impact.
- Customer-Centric Approach: Ability to operate through the lens of customer service rather than traditional, governance to better serve players and volunteers.
- Community Builder: Deep appreciation for the social bonds, camaraderie, and volunteerism that sustain amateur/recreational sport.
- Self Motivated: Proven ability to operate independently, self-manage workflows, and maintain forward momentum on key deliverables without requiring continuous direction.
- Exceptional Communicator: Strong interpersonal skills necessary to coordinate with executive boards, regional administrators, and passionate volunteer working groups.
